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‘Worse Than Covid’: Hospitality Boss Slams National Insurance Hike as Catastrophic

  • Writer: Sarah-Jayne Gratton
    Sarah-Jayne Gratton
  • Jul 22
  • 1 min read

“From a financial point of view, last year’s budget was worse for hospitality than Covid,” says Philip Thorley, who owns 18 pubs across Kent and employs about 400 people.

Photograph: Suki Dhanda/The Observer
Photograph: Suki Dhanda/The Observer

Usually he is looking to recruit staff to help out in the summer months but this year will be different, he says, as the £25bn increase in employers’ national insurance contributions (NICs) that came into force in April has been “catastrophic for our company and industry”.


He says the fact that Thorley Taverns is now taxed at about £8,000 a week, totalling more than £400,000 a year, means it cannot afford to take on anybody new during busier months. Current staff will have to work harder, Thorley adds, and the extra pressure could affect customer service levels and opening times.


“This affects anybody in retail, in the high street and other entry-level jobs, especially young people,” he says.


After the chancellor, Rachel Reeves, announced the NICs rise in October, business groups argued that they would hit hiring and retention. On Thursday signs of that impact emerged: the latest official jobs data showed that unemployment climbed and wage growth slowed in the three months to May.


The trade body for the hospitality sector said data showed it had been the hardest-hit sector since the budget, accounting for 45% of all job losses. The chair of UKHospitality, Kate Nicholls, said: “The change to employer NICs in particular, was socially regressive and had a disproportionate impact on entry level jobs.”


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